Docs

Settings and administration

Configure your organization, and manage its departments and users.

  1. 1 Organization configuration Set how your whole organization works in Tether Relay, from escalation limits and web chat to call wrap-up, contact protection, business hours and timezone.
  2. 2 Departments and users Organize your team into departments, add the people who use Tether Relay, and see what Admins, Department heads and Sales reps can each do.